Store policies

Returns

We accept unworn, regular priced merchandise with tags still in place for exchange or credit refund only.

  • Credit refunds will be given only on returns postmarked within fourteen days of the receipt of purchase.
  • All sale items are FINAL SALE. 
  • Returns received after 14 days and before 30 days will receive a MERCHANDISE CREDIT and NOT a credit on your credit card.
  • g boutique does not waive or refund shipping charges for any returns or exchanges.

TOYS, BODY PRODUCTS, LUBRICANTS, HOSIERY, DVDS, BOOKS, SALE ITEMS AND SPECIAL ORDER ITEMS ARE NOT RETURNABLE OR REFUNDABLE. NO EXCEPTIONS. PANTY OF THE MONTH SELECTIONS MAY BE EXCHANGED FOR LIKE PRODUCT AT THE DISCRETION OF THE MANAGEMENT OF G BOUTIQUE.

For exchanges and returns, send your package, including a copy of your packing slip, via a traceable, prepaid and insured method to ensure a safe and documented delivery to:

g boutique
2131 N. Damen Ave.
Chicago, IL 60647

*Although we cannot accept returns on toys, please call us if you are having any trouble and we will do our best to help you with your problem.

Shipping

We ship all our packages via UPS - Ground. No post office boxes, please. Next day and 2nd day service available at an extra charge. Please allow 5-7 business days to process and ship an order. We use recycled shipping material whenever possible. All backordered partial orders will be shipped UPS ground unless otherwise requested.

Tax

Illinois residents add 9.25% for sales tax.

Privacy

We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.

Other

Online Security

Your credit card is completely safe.
Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

Furthermore, only our store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.

Shopping Online

To add an item to your bag, simply click the add to bag button next to it. (Items you put in your bag will not be bought by you until you have completed the checkout process.)
To remove an item from your bag, simply click the remove link next to the item you wish to discard.
To view what is in your bag at any time, click the "shoppingBag" link in the page header.
To purchase what you've selected, click on your shoppingBag and click "checkout". Follow the three simple steps to purchase your items.

To access your account in the future, click the "myAccount" button in the header of any page and enter the e-mail address and password you created at checkout.  (If you have not been through checkout, but would like to create an account, simply click on my account and follow the steps to create a new account.)